Returns

OUR RETURN POLICY

We want you to be delighted with your purchase. If, for any reason, you are not, we gladly accept returns within 45 days from delivery. Please follow the steps below to initiate a return:

1. Call the Customer Center at 1-800-HERB-DOC (437-2362) or email us at customercare@herbdoc.com with your order number, the items you wish to return, and the reason for your return. We will provide you with a return authorization and further instructions.

2. Be sure to choose a shipping method where you can track the delivery, as we are not responsible for lost items during returns. Please note that return shipping costs are not refundable.

HOW WILL MY RETURN BE PROCESSED?

After receiving your return, a refund will be processed to your original form of payment within 5 business days. Original shipping charges are nonrefundable. Depending on the financial institution, the funds can take a few days to post.

CUSTOMER CENTER

If you have any questions regarding your recent order, please call toll-free 1-800-HERB-DOC (437-2362) anytime between 6am and 7pm Pacific time Monday through Saturday or between 7am and 3:30pm Pacific time Sunday. One of our Customer Center team members will be happy to assist you.